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Tarajah Atkins

4 years ago

My experience started off as a good one because th...

My experience started off as a good one because this company gave my son a good start as a first job but unfortunately that changed as of yesterday. See my son became agitated and cussed (to himself) and because the owner seen and read his lips on what he said my son was then sent home after a hour of being at work. Mind you my son apologized to the owner answered him yes sir no sir and in return he tells my son "I don't even want to talk to you just go home" RUDE AND UNCALLED FOR as an employer so once I came up the place to get a better understanding of the situation he tells me my son has a nasty attitude but mind you this is the same kid who just apologized and using yes sir no sir. But OK.. Then he goes into telling me how the customer's experience could be ruiened and how social media works all he needs is for one customer to give one star and a complaint... Hmmm well the last time I checked I am a parent who was standing there trying to speak with this man and his arrogance was over the top I asked why wasn't my son giving the chance to explain and his response to me was "why should I have giving him the chance to explain" maybe because as an employer you should give your employees that much respect to do so..That's why!! And further more while worrying about your customers experience you should put just that much worry into your employees because once again you just seem to forget that I AM A PARENT but because I wasn't a customer I didn't get "customer service"tone I got the I'm the boss and it's what I say or out the door tone. So now my son is out of a job because "he can't work around noise" BS please don't use that as an excuse if that was the case he wouldn't have applied in the first place. And further more they didn't give a phone call to let my son know not to return they removed him from the employee Facebook page but every employee knows my son got fired though.. That's my experience for this place.. And word to the wise social media works both ways for your customers and employees so try not to make it all about your customers when your employees help you keep your business a float..

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