Ravi Vasist

Review of Shangri-la's Edsa Plaza Hotel

Hotel staff, room service is excellent. I have gi...

Hotel staff, room service is excellent. I have given 4 instead of 5 due to following reasons:
when booked room it was supposed to cover BF in the morning and when I checked in on 24th around 7AM hotel guys charged me 1/2 a day but no BF on that day was covered. In addition the staff in the front desk are not aware how the system works.