On 31Aug2018 late noon, i went to submit my hospit...

On 31Aug2018 late noon, i went to submit my hospitalization claim documents by hand instead of by post so as to ensure all documents were correct and timely received by them. To my surprise, it was handled very fast and in an efficiently manner where I was led to 2nd level served with a small bottle of AIA mineral water by a smiley lady. I was promptly attended by Wesley Tan, a customer service representative who was warm and polite to attend to my needs within minutes. It was noted that the recent expansion of 2nd level was specially catered to premium clients and it was well served and deserved a 5-star like !