Danny Renteria

Review of Cook Residential

So, I ve been very patient for over a month now wi...

So, I ve been very patient for over a month now with no positive results. I had a leak that started in January and I called Cook only to get ignored multiple times, I always got an answering machine. Now this leak was fixed under warranty in the same exact spot that is leaking now! So, I wanted to find out if they could do anything for me since it was never fixed properly, my home is only two years old! I ve been waiting for over a month now with not a single call, email, text, nothing! The leak has of course gotten worse. To add to the situation this past Tuesday I was off of work only to hear water dripping in another spot in my kitchen that was also fixed under warranty. At this point I ve lost my patience. So this weekend I ll be putting blue tarps all over my leaking roof along with a nice big sign that says, Don t buy from Cook, ask me why?! I ll have a real roofing company come check my house out, and I ll be getting some legal advice as well.