J

Jennifer Ann

4 years ago

There are not enough words to convey the appreciat...

There are not enough words to convey the appreciation and gratitude my family and I have for the care and support provided from the entire healthcare team. All Dept. included.

Our mother initially arrived short-term for rehab after awaking from a catatonic state, weak, immobile and being terminally ill. Claire and Rebecca did a wonderful job with her in PT and OT, she was happy and almost completely mobile in such a short period of time. It was my mother s choice to stay long-term due to the kindness and attentiveness of the staff. She felt safe and referred to it as her home (She was not easily pleased or impressed so this speaks volumes.) Unfortunately, she did decline and pass away a few weeks ago as a result of her illness, but the staff worked unbelievably hard to ensure all her needs were met and she was comfortable. I cannot name everyone, simply because it was a collaborative effort, however I would like to mention the 5th floor staff, Mgr. Nanah, Social Worker Asha and her nurses Mrs. Lewis, Mrs. Joseph, Marianna and Gem, her regular CNA. You became her family. We truly appreciate you. Dr. Jonas for his constant efforts and support, and Dr. Ornstein for always being available.

Many Healthcare Facilities can provide basic care, what is required, but the staff here made a heartbreaking experience less stressful, more bearable with their genuine compassion and empathy. We will always be grateful.

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