jason brown

Review of Canadiana-Whirlpools

WHIRLPOOL WARRANTY SERVICE IS JUST AS BAD AS THEIR...

WHIRLPOOL WARRANTY SERVICE IS JUST AS BAD AS THEIR OVERSEAS COMPETITORS!!!

While in the market for appliances I was told to stay clear of Samsung and LG because of terrible warranty service. My wife and I took this advice and went with Whirlpool for our fridge, stove, washer and dryer. Our oven stopped working in the first year and we made arrangements with Whirlpool to have a repairman come out. He was a no show and on my follow up call to them, I was told that they do not have a repairman in my area. I live in a city of 75,000 and they have no repairman! Whirlpool put the the onus on me to find someone to fix my appliance and they would pay my bill. I don't have $500 to pay a third party repair company and wait for a reimbursement. I will be without a oven for at least 6 months.
Moral of this story- WHIRLPOOL WARRANTY SERVICE IS JUST AS BAD AS THEIR OVERSEAS COMPETITORS!