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Mehmet Uncuoglu Review of Ritz-Carlton Hotel Lake Las Ve...
Worst customer experience ever. There are hidden f...
Worst customer experience ever. There are hidden fees that they don't tell until checkout. Never never call them and make a reservation. We called them to make a reservation and they told us 180$ + tax - out of door. Then we paid 207$+t100$ deposit while checking. Nobody told us that the resort fee is not included. Then they charged 33$ at the checkout. We don't care about 33$ but we feel like we trapped. They are scammer.
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