Ryan Cotton

Review of Bale Chevrolet

Dealer does not honor the KBB Instant Cash Offer.

Dealer does not honor the KBB Instant Cash Offer.

Bale Chevrolet was a complete waste of time and I hope that they reconsider how they handle the Instant Cash Offer from KBB. The cash offer is well below trade-in value and what I think is fair to both parties involved, but Bale undercut the valuation by 10%. A complaint has been filed with KBB and we will see how that goes. If you don't want to buy cars, that is fine (just to advertise that you do).

I was also not happy with how the whole transaction takes place where the sales person goes behind the glass and talks to a manager and then they are the messenger. Why can't the person that is making the decisions just talk directly to the customer. This is a complete waste of time and frankly why the car sales experience is so dreadful.

When I am in the market for a vehicle, Bale Chevrolet will not be on my list to do business.