Gabrielle Patterson

Review of Lakelovers

GET HOLIDAY INSURANCE IF YOU STILL DECIDE TO BOOK ...

GET HOLIDAY INSURANCE IF YOU STILL DECIDE TO BOOK WITH THEM.

With COVID hitting, they had the opportunity to refund us for our booking, and they chose not to. We politely but continuously requested a refund, and finally had to rebook for 2021, when we were hoping we could cancel and recoup for then.

They claimed there was nothing they could do, but lo and behold after several court rulings against similar holiday companies I was told the owner of the company sold the property so we could have our refund.

Such a stressful waste of time when an immediate refund would have garnered them a lot of goodwill and company longevity. Was my first and last booking.