I'm not going to go all in on Provide A Ride but I...

I'm not going to go all in on Provide A Ride but I'm very unsatisfied with their quality of service on many level. Customer Service would be first for major revamp! I waited for 45mins for someone to answer and before I could responded to the hello I was hung-up on. The females all sound like their mad as hell! Second getting to your appt.1hour an 30 early and wait for your return trip for hours. There should be more consideration for the passengers health conditions, some of us can't sit for long periods or need to be at another following appt. THANKFULLY I HAVE YET TO HAVE A UNKIND DRIVER! I hope some of these issues can be addressed soon. Lot of people depend on these services so Provide a Ride work really hard to resolve these overwhelming issues!