We had a mix up with a promotional rate through Hi...

We had a mix up with a promotional rate through Hilton Honors. The manager, Michael McCalla, not only wouldn't honor the promotion but then accused us of trying to get away with something. All over $50.00. No "oh I'm so sorry let's see what we can do". Just a snotty response that was completely uncalled for. There are so many great resort choices in Sedona, Skip this one and go to Amara. We will next timie.