josh kegan Review of The Waldorf=Astoria Hotel
Came here over the weeked while we were going to a...
Came here over the weeked while we were going to a wedding in the city. While everyone we interacted with was very nice, the overall experience was horrible. When we got to the room the floor clearly haven't been vacuumed in a while; in addition to being dirty there was a zipper, some change, and a vape pen on the floor. We asked if housekeeping could come up and clean while we were at dinner, but despite saying it would be no problem this never happened in the two days we were there. Later we discovered Some of the bottles of the toileties in the bathroom had broken seals and the next day there was a large bug on my suitcase. We were charged over $100 for the free drinks we had tickets for at Sir Harry's, one of which had a giant bug floating in it! I called about the incorrect bill and am waiting for an email confirmation that it will be changed. The whole time we were there we were constantly checking to see if things were clean enough to use and insect-free. The groom's parents also stayed here and had a yapping dog in the next room and had to change rooms at 4:00am the second night because water was leaking from the ceiling. We were never able to relax because of the conditions and are glad to finally be on our way home.
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