Ehsan Ebrahimi

Review of Volkswagen of Springfield

My partner and I went to Sheehy VW in Springfield ...

My partner and I went to Sheehy VW in Springfield about a bit more than a month ago. It was the first time for us to buy a new car after using two used cars for years. We knew we wanted VW Passat but we were not sure about which of the two models with what kinds of options.

We were contacted by Scott O Brien to go and see and drive the car in the dealership. It was late in the evening but Scott kindly and patiently listened to us and answered our questions and made suggestions without being pushy in any way. He showed us a new Passat SE which we liked except that the car had a small spoiler on it. We didn t care for the spoiler and after a bit of waiting decided not to buy it. It turned out that they didn t have a SE model with our favorite color. But with Scott s help, they were able to bring a new Passat SE with the exact features that we had in mind from another Sheehy dealership. We signed the contract and came back to pick up the car the next day. The whole process took less than two hours thanks to Scott and the attentive staff in the dealership.

We had a great experience with this dealership and we highly recommend the place and especially Mr. Scott O Brien if you re looking for a new car.