These people switched us from our trusted TXU with...

These people switched us from our trusted TXU with whom we ve been happy customers with since 1994 without my written or verbal permission. Didn t know we had been switched till I received a bill in the mail for over $300. With TXU, we stayed below $200 despite the hot Texas summers. Contacted Entrust whom then sent me a bill for over $600 about a week later stating there s a $300 early cancellation fee. I m am now waiting for them to provide me with proof of my social security number & hand written signature showing where I ever authorized them to switch me over. They never spoke to me & I never authorized Entrust to ever switch me over so I know they will NOT be able to provide me with any of the info I ve requested. Very sneaky & piss poor job ethics! TXU was more than happy to switch me back & at an even lower rate than I was paying before the unauthorized switch to Entrust.