Remine

Really, really bad experience! I am the manager of a large team. We were poised to spend $10,000 on postcards but sent farming cards to one neighborhood as a test. We received confirmation that the order was received and another saying the cards were sent. They were never sent and I have not received a response to email help requests, the "chat" feature is not a real chat but directs you to literally "help yourself" by directing you to articles. The MLS gave me two different numbers that were supposed to connect to a live person and neither number seems to be real. No voicemail and a funny buzzing sounds. Our MLS includes a subscription to Remine Pro so I am paying for it but cannot even cancel. I am livid. No postcards, no refund, no response, no live support. But Remine is the big loser because another service just got our $10,000 order.