Very impersonal.

Very impersonal.
Everyone is expected to have their insurance adjusted through the online environment of Ditzo.
Unfortunately, a phone call is no longer available. Try to call you anyway then the connection is abruptly disconnected and you are again dependent on the Ditzo website.

For older people who are not able to use a computer, this is not useful at all.

Ditzo Tip: Make sure the weather is also possible to contact by phone, for example, to adjust insurance. This is first of many personal and secondly this is easier for those who are not proficient with computers.