C K

Review of Lamthong Department Store

I was planning to overhaul my entire rig in line w...

I was planning to overhaul my entire rig in line with the release of the 3080 and initially planned to set it up at sim lim square (what I have been doing for many years). Unfortunately, the 3080 launch was marked by extremely bad supply side issues with standalone cards only available at horrendously marked up prices via scalpers both on Carousell and a majority of the shops at sim lim.

This prompted me to take a closer look at the offerings (they seemed to be the best bet with available 3080 supply at the time) of the local custom pc companies (Dreamcore, Aftershock, etc.) having been aware of them over the years.

I spoke with Wei Zhong in what would be the first of many conversations. He gave me an upfront and detailed update of their 3080 situation and a realistic expectation for my potential desktop. They had no available cards at the time and were waiting for new stock to come in from their suppliers. I was pretty satisfied with his personal attention to detail unique to our subsequent conversations and ultimately placed an order for a full build with them taking into consideration the fair pricing as well.

Throughout the wait for my 3080 to come in, not only did Wei Zhong provide me with timely and important updates, he enthusiastically responded to all my concerns and enquiries.

I also would like to highlight Zul and his assembly team who went above and beyond to assist me regarding some pictures I needed for various MSI reward redemptions.

As echoed by many others in prior reviews, what stands out for Dreamcore is their legit top notch customer service and attention to detail. It is indeed an impressive and extremely elusive level of customer focus and attention for a Singaporean home grown company that is unfortunately lacking for singaporean companies by and large.

Glad to support them and have recounted my superb experience to all my friends as well.