I ordered the northport hot tub in the sale, but c...

I ordered the northport hot tub in the sale, but couldn't have it delivered for a couple of month. This was fine as blue whale saved it for me until I was ready. They came and installed the hot tub, but unfortunately when we used it that night it was leaking all water out the bottom. I rang up the following morning and said it was leaking. I asked for a replacement, instead of it just being fixed.which they agreed to straight away. I have had the replacement delivered today and the 2 lads that brought it (Tommy and I'm not sure of the other lads name) were excellent, really helpful and did a fantastic job of swapping the tubs over and making sure it was full and all working properly before they left. I was also compensated for the trouble with the extras I'd ordered being refunded. I'm really pleased with the customer service and outcome in the end. Thanks blue whale spa.