Had my son's 4th birthday here and the kids all ha...

Had my son's 4th birthday here and the kids all had a great time. The issues I had were with the staff and timing once we got to the party room. We had a group of 9 kids plus their parents so quite a few people. We were rushed the whole way through our party room time and the staff was very unapologetic. They just kept reminding me that they had another party coming through and we needed to hurry. The staff got huffy with me and the kids. Lots of eye rolls. They rushed my son through his gifts and barely gave him time to read cards or take a second to look at his gifts. We ended up having to take half of his gifts home to open so that there would be time for the pinata. When we did the pinata, one of the staff was also pulling strings to get it to open faster. They started taking down our decorations while the kids were getting their candy from the pinata. All the while reminding us that they had another party coming through like somehow that was our fault. We didn't really get to enjoy the party room at all because we were being rushed through everything to accommodate the next group. 3 stars because the kids and adults really enjoyed the play time even though the big slide was down and no one called me ahead of time to let us know. They also messed up our order to Papa John's so we ended up not getting some of our order until the party was almost over. Which at that point they had cleaned everything up so no one really got the chance to eat any. Overall the kids enjoyed themselves and that's what matters but for the adults who deal with the behind the scenes stuff it was rushed and the staff was kind of rude about it. And the adults are the one's forking over the cash so maybe slow it down and try not to overbook so guests can enjoy what they paid for.