C

Chrissie
Review of absolutely snow

3 years ago

We booked a holiday through this website and recei...

We booked a holiday through this website and received the worst service I have ever encountered. They were unable to provide the accommodation they had advertised and taken payment for, they sent no confirmation of the booking and took several phone calls and emails to get any meaningful response (which only really occurred after threatening the involvement of ABTA). At this point they offered a reduced standard and size of apartment for an increased cost and still without confirmation of any of the additional items we had paid for. I ended up reclaiming the deposit paid via my credit card company and would certainly not reocmmend booking with this company.

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