0 stars. They ran my son's and my credit 22 times....

0 stars. They ran my son's and my credit 22 times. Stated that they were only going to do hard pull once but continued to run. I called to put a stop to this but the sales agent insisted that it was only ran once for each of us. I still told her to stop. She did not. 22 times in 24 hours, I called finance manager whom was going to look into it. A month has gone by and I still haven't heard from him. I call today, he won't answer phone and no voicemail option on a business phone. Mine and my son's credit have been negatively affected. The original sales agent was told that my son was trying to get a used car, however, she kept pulling our credit to get him in a new car that he could not afford. Nothing has been done by going to the agent's boss so I will continue to climb the ladder until someone addresses the situation and does something .