This place was great to go to in the past, but the...

This place was great to go to in the past, but the new people now do not know what they are doing. They charge a lot of money for services that are below average. They forgot to order my trial contacts, could not figure out why I couldn't see with my prescription when my contacts were in and they had just done a a test knowing my contacts were in, and they couldn't even explain my charges to me because they did not understand them.