Mike

Review of Seaport Boston Hotel & World T...

Rip Off - Not Family Friendly

Rip Off - Not Family Friendly

For almost $600 per night we felt like we got ripped off. The hotel is not really family friendly as advertised. The pool is not heated as advertised and is one of the big reasons I choose this hotel was for the indoor pool. It was much too cold to keep a toddler in for any length of time. This spoiled a big part of our experience. The restaurants don't have children friendly menus. Tipping was forced at 18% so the servers had no reason to provide service above and beyond which may explain why we weren t given children s menus. The cafe one morning served us 3 burned breakfast sandwiches with cold middles. Our room, the so called "suite" was tiny. The only really positive thing I can say is the staff of the hotel was very friendly. This however was NOT the high-end experience I paid for. Before writing this review, I did give the hotels General Manager James Carmody a chance to make things right. He emailed me back saying he would have to research this and get back to me. Of course, he NEVER did get back to me. In the end we really did feel like we got cheated. If you are traveling with a family I would recommend you find someplace else.