I've been to Global several times and have always ...

I've been to Global several times and have always had a a very pleasant experience. The service guys are very nice and address any problems I've had. I see a few other people complaining and one even acknowledging they must have had a unique experience but I cant imagine they really got the treatment they "claim" they did. Some people will never be happy no matter what is done for them, so I'll use there complaints as unhelpful.