Jonathan Rucker

Review of Rob Sight Ford Lincoln

First time customer to this location, dropped of m...

First time customer to this location, dropped of my truck for warranty work. When I received my truck back after the warranty work had been completed, my passenger side door wouldn t lock. I have a service completed that would keep my door handles from freezing and becoming inoperable. I noticed my door lock had been completely broken by the tech when they removed my door panel. On the drivers window I have grease on the outside of my window, it was in the window trim and all. They had completed the warranty work on all 4 doors. Obviously poor quality of workmanship. They have yet to take car of the broken door.

Today, I gave them another chance and took in my wife s SUV, they told me that they were too busy and couldn t get me in for a week. However, they could perform the oil change today. I simple told them that it might be better if I just take it somewhere else. There response, okay, awesome . Well guess I have learned my lesson.