Cher Asad

Review of Hotel Balzac & Hotel de Vigny

On Valentine s Day I received a notification from ...

On Valentine s Day I received a notification from my bank stating that someone had used my bank card for a $2000 stay at Hotel De Vigny. As this was fraudulent, after contacting my bank, I promptly contacted staff at the hotel to alert them that someone was either staying at the hotel with my stolen information or had booked ahead with my information. The first gentleman I spoke to stated he was busy and to call back in 10 minutes. I did so and was quickly brushed off and told to email the accounts department, and I was again brushed off by their accounts department. It appears hotel de vigny has no problem accepting stolen money, but puts forth absolutely no effort in trying to get it back to the people it was stolen from or being helpful in the least bit.