C

Carrie Young

3 years ago

Would not recommend taking a dog to this facility....

Would not recommend taking a dog to this facility. Had scope on my knee there yesterday. They refused to give me any details about what was found and refused to let me speak with the doctor after. After recovery i was put in my room and the anesthesiologist checked on me about 10 minutes later. The nurses immediately came in after to dismiss me. I tried to ask questions and the only one they would halfway answer they told me the exact opposite of what the dr said before i had surgery. When i was being wheeled out of the hospital they ran my foot over with the wheelchair And slammed my leg into the door. She didn't lock the wheelchair and i almost fell getting out. Was promised i would receive a phone call that day as soon as they find someone who could answer even the simplest of questions and have still yet to hear anything. They said i should be able to put weight on my leg and walk but every time i try to stand my knee buckles and my pain meds are doing absolutely nothing to help with pain. Can't get the dr who did the surgery to come to the phone or get any kind of answers from his offices either. If I don't hear anything before standard office hours are over will be going to a real hospital that can get a copy of my records and tell me what this place won't and why I'm having the problems I'm having that I shouldn't be. Then in the morning I'm contacting the TN Health board and making a formal complaint. This place is a joke and they way they treat patients after surgery sounds like a major ethics violation if not other things. If i Could give 0 stars I would. You don't just push someone out the door immediately following surgery while refusing to answer any questions or letting them speak with the surgeon or a dr or anyone who could answer anything.

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