TERRIBLE SERVICE!

TERRIBLE SERVICE!
No-one was at the door to assist me upon arrival so I had to carry my own bag out of the car& into the hotel. Had to wait 15 minutes at reception before I was helped& checked in. Had to carry my luggage and make my own way to my room. Room very superficially cleaned, very dirty under bed & behind furniture items. Very limited fresh fruit at breakfast. Only one vegetarian option on the entire menu at Johanns grill and the food is not good at all. The man at the door of Johanns grill is very rude & gave me a hard time about not making a reservation even thought I took the calinary package and the restaurant was never at full capacity for dinner.