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IGS Property
Review of Cle France Ltd

3 years ago

Awful experience. Abrupt and impatient male answe...

Awful experience. Abrupt and impatient male answers phone and demands to know reference despite giving him the full address and description of property.

I asked him if he could provide me with more information about the property and he said he couldn't and I would have to wait for Sharon to get back and that I had sent the request for info 2 days prior and in so many words, why am I hassling him and what is the problem in waiting a few more days!

Silence down the phone, he then starts to cross examine me, on why I am looking in so many areas of France, in a sarcastic tone!! , I was then told I am passive/aggressive, when I politely pointed out that my search is my business. This is coming from someone who is looking to cream off 7% of a sale of a property.

Cle France, please remove me from your email alerts. I will use your competitors in the UK and France who demonstrate excellence in customer service.

Good manners can go a long way and once again you have lost another buyer for your clients, due to your igorance, aggressive telephone manner and lack of respect to your customer base.

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