J

DO NOT SIGN UP WITH THIS COMPANY!!!! THEY ARE LYIN...

DO NOT SIGN UP WITH THIS COMPANY!!!! THEY ARE LYING PEOPLE!!!! THEY CHARGE RIDICULOUS AMOUNTS OF ADITIONAL FEES .

I moved out of my apartment after using energy for about 2 weeks and was charged $64 for TWO weeks!!! I haven t even paid that much during a full month! They will do anything to recieve extra money from a customer, the customer service agents are not very intelligent and need to learn how to speak to customers. I was told that my early termination fee would be $150 by one agent and I got my statement 2 days later and they charged me $200 instead of the $150. They have poor communication skills, I called today asking about this and all they said was we will listen to the recording but it is $200 . They should not tell a customer a certain number but then charge a different amount.
Oh and after reading the reviews, a little too late, I see that they don t even follow through with what the same agent told me about simply showing them proof that you don t live at the address anymore and they ll waive the early termination fee.

I strongly suggest finding a different electric company!!!

Comments:

No comments