dramaramba

Review of All Foreign and Domestic Body ...

Came here due to an accident. Saw great ratings an...

Came here due to an accident. Saw great ratings and my brother recommended this place from when he had his car repainted so we chose this place. I'd say the paint job was fantastic; however, a few minor and obvious other things were not so much. And every little detail bothered me bc it was a brand new car that was only driven for 2 mo, it cost a LOT to get everything fixed, and it took forever to get it done and then we had to wait extra days, etc.

(From the accident, my car passenger front side was damaged badly from a car making an unsafe yield turn. My car tire and wheel/rim was scratched, broken bumper, broken headlights and fog lights, broken windshield fluid tank, the front frame of the car was pushed back, and alignment was off.

The car was scheduled to be completed in 30 days, but it took them at least a week past the 30 days and car rental was already over with. On the day we were supposed to pick the car up, we had to call the guy...he didn't even call us and they were closing in less than an hr. When we were there, we realized the "new" rims he said was newly ordered and replaced had a DENT. Plus the scratched tire was still the same scratched tires but they just cut off the hanging piece and admitted they were NEW. When we pointed out the dented rim, he said he will get it replaced by ordering another new one bc he doesn't know what happened to it but it will take another 2 days. We said that's fine bc the car was brand new, we wanted it back to its orig state and we need it to be worth the money getting it fixed...But we decided to ignore the scratched tire. As we were pulling out of the driveway, he called us back immediately to tell us that the rims were actually just rotated from one of the back ones. or said maybe it was from when they were fixing the alignment, etc. and then he asked one of his supervisors, but his supervisor said it couldn't have been from the alignment, but prob from when they installed it. So he said okay NVM. We left.

2 days past, he didn't get the rim yet so we had to wait through the weekend (total waiting another 4-5days) Finally on the day we picked the car up, drove it home, realized our tire pressure caps were missing, the windshield wipers were higher than usual, and the alignment still was NOT straight. We just said FORGET IT, we don't have any more time for this. Again, every little detail bothered me bc it was a brand new car that was only driven for 2 mo, it cost a LOT to get everything fixed, and it took forever to get it done, we had to wait extra days, etc. Why were the windshield wipers even touched in the first place? Idk, but we had to fix the wipers ourselves and find new caps for the tires...

I really don't know if we will be coming back here...maybe for paint jobs, but nothing else...