I was quite disappointed with my experience yester...

I was quite disappointed with my experience yesterday at your Wisconsin Dells resort:

A lifeguard was sitting at her station with an air cast on her ankle - not sure what she could do to help someone needed saving.

A lifeguard in the wave pool did not react when I when needed. A young boy was yelling help . We immediately reacted. My daughter held the boy above water and asked if he was okay? The boy said d-d-drowning . I repeatedly yelled for the lifeguard and told her a child was in trouble. The lifeguard would look at me and look away. So, my daughter and another person assisted the child to shallower water and made sure he was okay. When I swam over to the lifeguard to address the issue and get her name so I could report her inaction she walked into a building. I asked a different lifeguard what the young woman s name is, and was told Susanna. I then spoke with a different lifeguard and requested to speak with someone in authority. Aneta said she would address the issue with Susanna. I was later told Susanna was fired; I sincerely hope she was immediately dismissed from her position.

On a minor note, our shower curtain and liner were different sizes so the liner was not very effective.