Joy&Enjoy

Review of The Grand Amsterdam Sofitel De...

A very good luxury hotel, but only 4/5. the reason...

A very good luxury hotel, but only 4/5. the reason is from the restaurant during my breakfast. In the late morning it was not so busy in the restaurant, but I sit there for more then 20 min, nobody asked me if I want to have some coffee or tea. The waitress asked me to order, but she never gave me the menu, the restaurant manager(seems to be) was super busy to walk around,greeting people with perfunctory smile. Most of staffs in the restaurant are working inefficiently in my 3 days observation.