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Have been happy with AAA, Bought cars through thei...

Have been happy with AAA, Bought cars through their car buying service (will continue to do so, never buy directly from a dealer). However their battery service, is convenience, yet forsaking quality. You are stranded, they come jump, you get a new battery. First time ever getting a AAA battery 3 months ago, it just died. They came out, jumped it, tested and said it is not the battery and refused to replace it. This is a 5 year old Acura, a 'drain' would be very, very rare. Suggestion: if stranded, have AAA jump start, then get a quality battery elsewhere. For simply good customer service for a 40 year customer, they should have replaced it. Now we are stuck with a bad battery and will probably go get a better one. Called member services; no help or willingness to advance our complaint to a higher level. Folks in the field are great, just the ridiculous 'protocol' versus doing the right thing for a long-time AAA customer.

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