Amazing things do not happen here. The service is ...

Amazing things do not happen here. The service is horrible. My relative was in 5 west building post surgery and the nursing staff to the food service was not good at all. There is no introduction folder to let you know anything, esp how to order food. I had to order food for my relative because she could not use the phone and the nursing staff is no help. I called to order breakfast lunch and dinner for her from my job everyday while in the hospital. The food delivery was pushed behind the curtain so she never even knew it was there. All the nursing staff on 5 west just chatted by the nurses station until one of them decides to acknowledge you. They left the patient in the bathroom and did not even to come back and help. And they tell you to ring the bell, that s useless. Upon discharge, no one contacted me about time or date for discharge, so therefore they spoke to help while the patient was sleeping and left the discharge instructions on the chair. Oh yea and then on top of that, they called home to tell us that some of the discharge paperwork was not given and if we can come back to collect it. What kind of hospital is this? I reported to DOH and took names. Don t waste your time coming here.