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I am sad to only have read these reviews now after...

I am sad to only have read these reviews now after i took my vehicle to this dealership 2 days ago ... and it is still stuck with them. Poor communication within their teams (service adviser, technician, foreman) and with the customer. Technician recommended purchase of 2 new tyres that apparently have abnormal wear due to improper alignment ... all this before he even diagnose the alignment on the vehicle. I had to be tough on the service adviser in order to speak with the foreman ... technicians not allowed to speak to customers - first time i hear of a dealer with such a rule. Eventually went there to speak with foreman who has a different view from his technician. All along i have to call them several times just to find out the status of the work they are doing, they don't return calls as promised. Just VERY VERY VERY BAD SERVICE and WORKMANSHIP. I just need to get my vehicle back and NEVER AGAIN will I use this dealership!

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