Total incompetence, due to the situation with the ...

Total incompetence, due to the situation with the crown virus, no refund possible, I do not want any Vouchers and other proposals imposed by the portal. Initially, 10% was to be deducted, it turned out that they deduct the entire 20% of the trip value, i.e. the entire advance. Incorrect direction information. And finally I will add that after submitting the resignation on 7/7/2020, today 10/07/2020 we received information about the change in flight hours. enada I use services for the first and last time, where I lose a whole PLN 1100 in advance and the contract is formulated so clearly that even a lawyer has the problem to decipher it. NEVER AGAIN....