Steven Louwette

Review of Touring Assurances / Touring V...

Very customer-unfriendly company once they have yo...

Very customer-unfriendly company once they have you under contract. A company that wants to call itself a 'direct insurer' where you can easily become a customer by e-mail and telephone ... but: if years later, as a loyal customer without damage, such as my father-in-law, you wish to suspend your policy in sick condition due to cancellation of the number plate / sales car mail traffic is no longer sufficient. You will be sent from pillar to post, after a different explanation by telephone you will be told that you ultimately have to let us know by post - in 2018 ... well done, so there at Touring. Their pricing policy is also aimed at attracting customers in order to increase the rates proportionally (disproportionately) each year. Not a serious company. And unfortunately I do not only speak from my own experience.