After going to many pricier stores to look for a n...

After going to many pricier stores to look for a new couch, I ended up at Bob's in NYC. I found something I liked but the service was terrible. No one knew what they were talking about and had to keep asking other people for help. I decided to go to the Newington, CT store when I was visiting CT. I was warmly welcomed by Carolina. she took me right to the item I wanted to see, helped me with measurements- no pressure or stress! Gave me great advice about adding addt'l pieces, helped me with the rugs- overall, it was the best experience I had furniture shopping for 3 months. Thank you Carolina.