Michelle Alexander

Review of Foschini Group (1500 stores) S...

I ordered an item online using my account 2 months...

I ordered an item online using my account 2 months ago. The item was supposed to be delivered to the store in order for me to collect. I've never received the item even though I've paid and even after continuously speaking to the online customer care service nothing has come of it. I've been refused assistance and I feel hopeless.