Penny Stillwell

Review of Victoria Park Plaza hotel

It was our 40th Wedding Anniversary on 14th Nov. M...

It was our 40th Wedding Anniversary on 14th Nov. My husband booked this hotel and the Billy Elliot show to celebrate our day. The staff were very pleasant and the hotel was lovely and deserves a 4 star rating. However the room was so cold I asked for the heating to be turned on. At first I was told it was still on summer times! in November. An hour later nothing had happened so I asked again and was told there is no central heating in the hotel and a chap arrived with an electric fire The room was spacious and it took ages for it to get slightly warmer.It is for this reason that I have scored a 3 star rating . Normally the air conditioning units are dual purpose hot & cold in hotels of The Park Plaza standard.