Christian Schock

Review of les cures marine M Gallery

More than a month ago I informed the hotel that fo...

More than a month ago I informed the hotel that for professional reasons I was unable to come to Trouville and that I should cancel my reservation. Unfortunately I made a non-cancellable booking and this was the attitude of the hotel, despite the long notice. The answer of the hotel was that I could try to recover part of my reservation by my cancellation insurance, which is wrong, because only valid for medical reasons.
I must admit that I absolutely do not appreciate the attitude of the hotel and Sofitel will not be my first choice in the future.