Erica Sokol

Review of Champion Jeep

My husband and i went to Champion on Wednesday Feb...

My husband and i went to Champion on Wednesday February 21, 2018 because he had an appointment with someone named 'Pat' who had arranged for the two trucks he was interested in to be brought to the Lansing Dealership for him to look at and test drive. But when we arrived for the appointment instead we spoke with a woman named Kim. Who, was the RUDEST, most condescending individual i have ever met. My husband told her from the he set go that he had an appointment with Pat and not to even run his credit because it's so poor but instead to run mine because my credit is better. What did Kim do? She ran his credit. And after speaking with us abput options she became incredibly snotty with us when we told her about what price range we wanted, what we wanted for finamcing, etc. She refused to help us in ever talking to a financial lender to meet our needs, and we were ready to put down at least $800 down payment on the used 2001 Dodge Durango that was listed on your website. But did Kim help us with that? No! Instead she starting pushing for us to buy a $15,000 car that we didn't need for one thing, it ever need and then said that no credit union would EVER finance a car that old. I call bull, especially since i spoke with somebody at Lake Trust Credit Union to see if that was true, guess what, it wasn't! Kim then went on to point out that my credit, while not bad, wasn't good enough to even consider us To have a $4,000 Durango for the price listed a minth on your website! and then proceeded to brag about her own credit score of 700+. Not. Professional. Or. Called. For. At. All. Remember that appointment thing from before? Guess what. Never happened. We never met with this 'Pat' my husband spoke to over the phone nor did we even have the appointment he booked with 'Pat' instead we got Kim and we were treated terribly.