Grim Whimsy

Review of Full Compass Systems, Ltd.

I've had many contacts and friends in the filming/...

I've had many contacts and friends in the filming/theater community recommend Full Compass when obtaining audio/video equipment. I was told their prices are fair and that the employees are very helpful. After today, not only do I believe such opinions, I share them.

I placed an order over the phone with a gentleman named Anthony. I explained that I needed audio gear for my filming needs and that I had to stay under a certain amount to meet my budget while obtaining high quality gear. Anthony provided exemplary customer service by displaying a genuine, positive attitude, listening to my needs and applying them to my desired outcome, and found me every item that I requested while being courteous in keeping me under the dollar amount that I expressed I couldn't exceed. He went above and beyond my desired expectations.

On site, I spoke to Josh about picking up my order and he couldn't have been more approachable. He was very friendly, knowledgeable, and processed my purchase with ease.

My entire experience was better than I could have imagined. Full Compass knows how to business. People should take a moment to regard such positive, helpful interactions as the art of customer service is one to value. I will definitely be returning should I need equipment down the road.