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My lexus rx 2013 battery died due to a 8month long...

My lexus rx 2013 battery died due to a 8month long inactivity and it was just over 2 years I had them installed it, they said we will get it prorated and cover most of the cost, so far seemed like a deal and a very nice service ! what they didn t tell me is that they charge you huge amount for labor , which is unscrewing and screwing back the new battery, while car was there they called me and said there are few small issues that we thought needs to be addressed and again told me the cost of materials which added up another 200$ or so! but when I went to pick the car a bill over 1115$ was presented to me and I was in a situation which had no way back!At the time I was shocked and didn t quite know what had happened!

When I told them and they said no problem next time we will give you discount!

I had never felt ripped off like this at any other locations of Lexus like, for instance lexus of Richmondhill which I have Regularly been to ... so thumbs up for them and down for Lexus on the Park!

Be super careful and ask for the total bill before agreeing with the repair, but I rather avoiding them unless there is no other choice!

In my case I had other options and I would never do the services there if I knew total is 1115$ as my car value is 10k max!

I will definitely share my concern with Ministry of Government and Consumer Affairs as soon as I get the chance to see if what they did was ok or not!!!

Fast forward, I know I said I would never come back but I did as battery died on 5-feb-2021!
They are asking 80$ to diagnose the battery!
And they will prorate from 2017 ! And charge 130$ labor!
Unbelievable what a ripoff!

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