Room was not ready when we tried to check in at 3:...

Room was not ready when we tried to check in at 3:15 PM. Valet parking of $50 is NOT optional as stated on website. First day we were there we did not get any maid service. Second day, it wasn't complete when we got back to the room, after spending the day at Sea World. The pool had things floating in it and was in a severe need to be cleaned.

The hotel does have an excellent breakfast and evening snacks. The location is unbelievable.