Rachelle Riffle

Review of Branbury Apartments

Worst apartment complex I've ever lived at. They d...

Worst apartment complex I've ever lived at. They do not fill service requests in an orderly manner, or ever. Our heat was out for three days before they came to fix it. Then they come in for clean checks and threaten to fail our apartment for five socks that were on my floor. I kid you not. The apartments are dark and dingy and do not look like the model they show possible residents.

I've submitted maintenance requests to them for the spiders in our apartment, our garbage disposal, and the FIVE washers that have been out of service in the laundry room for three months and they have done nothing about it. They just write a note and say they'll give it to the apartment managers.

Don't be fooled by their "marriage guarantee" thinking that you can get out of your contract at anytime if you're getting married. What they fail to specify is that you have to live here for 6 months before you are covered under their marriage guarantee.

This has been one of the worst apartment living experiences I've ever had. They treat their residents like crap and hire people to work in the office who could care less about the residents which are the reason they even have a job. Any complaint you have, they will try to turn it around on you like you'd done something wrong. It's not worth it. Just walk away.