I struggle with this hotel. I want to like it. ...

I struggle with this hotel. I want to like it. I want to come back. Location is great, very short walk direct to the eL. That's a plus. Rooms are spacious. Bathroom amenities are quality products. Hotel in general is sharp looking.

But too many cons to have me return. The staff is abrupt. Every time, its like I'm a bother to them for bringing my business/stay here, and its a hassle for them to check me in. I don't have special requests, just literally want to check in, get my key cards, and go to my room - but the front desk seems to be bothered by guests checking in (FYI, that's what a front desk is for, checking in guests, no??). This has happened on a few occasions, not just a one-off.

And the parking rates are absurd. Its not worth the price. Until they lower their parking rates to something even slightly reasonable, I won't be returning. There are plenty of choices near O'Hare. Stay somewhere where they have low/free parking, and they actually value your business, not see you as a burden.