W

I have been a customer of Blackfoot Motosports for...

I have been a customer of Blackfoot Motosports for many, many years, having purchased a number of dirt bikes there for both myself and my sons as they were growing up, and street bikes for myself. I have always received excellent, knowledgeable and respectful service from Blackfoot.

To name a few, it just doesn't get any better than dealing with Joe, Ron, and Cynthia in sales, Andrew in clothing, Mike in parts, Justin and Jeff in service...all of them are great people and always seem to want to help, whatever it takes. I just named a few but honestly, all the Blackfoot staff have treated me well, every time I have been in there (like that wizard kid they keep back in service, that can buff a scuff mark/paint discolouration off a bike and make it look better than new...never got his name, lol).

As an example, my son and I were in today to discuss a concern he had on a recently purchased street bike. We went to the service bay and asked to speak to the Triumph mechanic. The fella behind the counter didn't even blink, he just went and got him for us. The mechanic (Jeff) came out to talk with us, listened to my son's concern, took his bike for a test ride, spent at least 15 minutes talking about the bike with us and also spent at least another 15 minutes with the bike in his bay checking it out. Jeff invited us back to his work bay to show us what he was checking, and explained it all in good detail. My son received knowledgeable advice from him, delivered in a very respectful and polite manner. When we were done my son tried to get Jeff to write up a work order for the time he had spent (so he could pay for it) but Jeff wouldn't hear of it. His only reply was "you bought the bike here and we want you to be happy with it". THAT is why I always go to Blackfoot first, for any of my biking needs - the friendly service that they have always provided me, in all of their departments.

I have bought bikes from other dealers over the years and it has been my experience that none of the shops in Calgary can compete with Blackfoot's overall service level in all of the various departments. I could write a book on all of the good experiences I have had with Blackfoot Motosports, never had a bad one, ever.

It is the reason why I always think of them first for any of my biking needs. If Blackfoot can match a competing dealer's price on a new bike (or even get close for that matter), I will always buy from them.

Great shop, great people.

Comments:

No comments