I had an early check-in request but unfortunately ...

I had an early check-in request but unfortunately the hotel was fully booked the night before. I had to wait a while before I was assigned a room. The check-in were extremely helpful in dealing with the situation especially Amine who made sure i was kept comfortable during my wait. The way he handled the situation was exemplary of what good customer service is about. Overall enjoyed my stay and will return on my next trip.